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Frequently Asked Questions

Who is R+D?

Rebekah Thornhill, owner, maker, and designer behind R+D which includes bold, unique, and colorful 3D printed jewelry.

R+D (established 2017) is named after Rebekah and Doug (established 2006). R+D is currently owned and managed by Rebekah. R+D is a business centered around digital fabrication using sustainable resources. Learn more about us here.

Kitsch, Please is our first brand and is 3D printed jewelry. We stick to using a plant based material in our prints. In a commercial facility, it will take just 6 months for this material to be returned to soil. We keep a compost bin next to our printers to keep our process as sustainable as possible. 

Hyggelig Ever After is our second brand of laser cut ornaments and wall hangings featuring local landmarks. They are all made from bamboo, a sustainable and fast growing grass. Painted or left plain, they will offer a cozy addition to any home and remind you of the places that have a hold on your heart. 

Stay tuned for more info on our future brands!

How soon will my things ship?

Most items will ship on the next business day. 

The exceptions are custom orders and orders that include metal as the material option. As expected, custom items are made on demand. We are able to offer metal as a material option on some designs by ordering through Shapeways. We do not typically keep back stock for these pieces. Please note on the product page what the shipping estimates are.

I have sensitive skin; Is Kitsch, Please Jewelry okay for me?

Yes! We use nickle-free hooks for our earrings, most are silver plated. For studs and chains, we use stainless steel. 

How do I care for Kitsch, Please Jewelry?

We hope you'll love it and wear it often! The material we use is a bit flexible, so it should stand up over time, but note that especially with thin lines, if you force it, it will still break. Be careful to not put too much stress on any of the pieces, including the metal.

We print the rings a bit thicker so that they will stand up to being worn (and banged up). 

Avoid putting any of these pieces in hot places (a car in the summer, a high heat dryer, etc...) as it could deform. 

You can clean any pieces with soap and water or a bit of toothpaste to remove any tarnish from metal parts. 

We also suggest that you take care to store your pieces as you might other jewelry: safely on a jewelry rack or in a box. Keep the backs to make sure they don't slip out of your ears unexpectedly. 

If you decide you are done with a piece of Kitsch, Please jewelry, please remove metal pieces and compost it! 

It's biodegradable. Will it degrade when I wear it?

No. It needs to be in the right conditions (bacterial activity, heat, and churning) to degrade. These are environments found in home compost piles and commercial composting facilities, but not your skin or where you would be wearing this jewelry. 

Do you accept returns?

We don't currently accept returns. It there is an issue with your order, please be in touch right away. We only replace items if they are defective or damaged in shipment. If this is the case and you need to exchange it for the same item, send us an email at hello@rplusddesigns.com with a photo of the damage and your order number. We'll send back information to complete your exchange. Please note we do not send out a new item until the previous item is received.

You will be responsible for paying for your own shipping costs for returning your item. You can always be in touch if you are in the NYC area about our upcoming events to be able to make an exchange at an event. 

Do you take custom orders?

Yes! We've done everything from logos and promotional items for businesses and non-profits, to custom pieces from drawings or handwriting samples, right down to people who want a specific shape, animal or design. See more here and be in touch with us to get started

Also, watch our events page for times that we're doing custom pop-ups. We're brought our printer to do personalized bracelets and custom jewelry from kids drawings. 

I have more questions... 

Be in touch! Email us at hello@rplusddesigns.com.